Rentalcars is one of the leading online rental car companies in volume, leading most major rental car companies to authorize the company to offer customers special deals that no other rental company can offer. The company’s goal is to make the process of selecting and booking a rental car easier than ever while providing the best prices in the business. This is why their customer service team is known to be there for customers every step of the way when they rent a vehicle for their next trip.
We hired a car through Rentalcars.com for our trip to Cairns, Australia. After I booked the car, I decided to research the company and came upon all the negative comments on sitejabber and I became worried because of all the negative feedback. Well, my experience with rentalcars.com has been nothing but positive. We arrived in Cairns, went to the Hertz office and picked up our car. No hassles. I also purchased the insurance through them. We had no accident with the car so we are unable to comment on the insurance offered through rentalcars.com. We would have no hesitation to deal with rentalcars.com again.
Trip was cancelled due to Coronavirus. What a bummer. I phoned rentalcars.com UK and explained the situation. Without any hesitation the agent confirmed that we will be refunded the FULL amount. Thank you.